Stakeholder Response and Grievance Redress Mechanism for the “Building Capacity to Advance National Adaptation Plan Process in Mongolia” project.

 /  2022-12-9
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The “Building Capacity to Advance National Adaptation Plan Process in Mongolia” project aims to be stakeholder responsive and relevant. For any perceived  concerns and negative  impacts caused by the project to the stakeholders, the project team, government, the UNEP, and the donor are willing to hear and address them in impartial and transparent manner.

Concerns can be ideally forwarded to the project team or the executing partners (concerned government) for speedy and informed assessment of the context and the issues. However, complaints can be also registered to UNEP and the donor.  Request for anonymity of the complainers is respected if requested.

Compliance and grievance contact information

At the “Building Capacity to Advance National Adaptation Plan Process in Mongolia” project level

National Monitoring and Evaluation, Gender Officer

nap.mongolia19@gmail.com

Tel: +976 77091142

 

Government focal:

Ministry of Environment and Tourism

Director Climate Change Department

Ms. Tserendulam Sh.

tserendulam@met.gov.mn

Tel: +976 11321401

 

Climate Change Research and Cooperation Centre

Director

Ms. Erdenechimeg B.

Email: erdenechimeg.ccrcc@gmail.mn

Tel: +976 77000744

 

At the UNEP level complaints can be sent to the UNEP-IOSSR  directly by completing the  UNEP Online Project Concern Form, which is available both in online and PDF format. The Form is available in English, Arabic, Chinese, French, Russian or Spanish.) However, submission in local languages is welcome.

 Other means of communication include unep-iossr@un.org   mailing address and a call.

Independent Office for Stakeholder Safeguard-related Response (IOSSR) &

Director of Corporate Service Division

UNEP

P.O. Box 30552, 00100

Nairobi, Kenya

Tel: +254 709 023 421 / +254 207 626 711

 At the donor level  complaints can be submitted to the GCF Independent Redress Mechanism   by filling out the complaints form or via email, message or sending a voice recording note sent to:

Independent Redress Mechanism

Green Climate Fund

Songdo Business District

Tel No. +82 10-4296-1337/ +82 32-458-6186

Yeonsu-gu Incheon 22004

Republic of Korea



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